This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY, OUR WEBSITE TERMS OF USE, AND ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

This privacy policy (“Privacy Policy”) governs the use of information by Inovate Enterprises, a company incorporated under the Companies Act, 2013, and having its registered office at 209 Sheriff Devji Street, Near Crawford Market Petrol pump, Mumbai-400003 (hereinafter referred to as “Imaar”, “we”, or “us”), that is obtained through the use of its website imaarhome.com (“Website”) by the users (“User” or “you”).

1. Consent

1.1 By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

1.2 You agree that all personal data shall be retained for as long as required for the purposes of Imaar or as required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

2. Information Collection and Uses

• 2.1 Personal Information:
  Name, Email ID, Shipping and Billing Address, Phone Number - This data is collected directly from Users. It is used for identifying Users, delivering goods and services, identifying similar customer profiles, and for security and fraud prevention.
• 2.2 Payment Information:
  Imaar does not store payment card numbers and PINs. Checkout occurs through third-party payment gateways. We receive information about the payment mode and bank used. This data may be used for targeted discounts and promotions.
• 2.3 Internet and Network Activity:
  IP addresses and location data are automatically collected during Website visits. This data helps analyze traffic sources, provide services, and offer targeted promotions.
• 2.4 Communication Records:
  Calls and WhatsApp communications with Users are stored for quality assurance, training, and fraud prevention purposes.
• 2.5 Social Media Reviews:
  Customer reviews shared on platforms like Facebook and Instagram may be reshared. This data is used for measuring engagement and security purposes.
• 2.6 Additional Sources:
  We may use other sources to gather data for customer identification, service delivery, personalized advertisements, and fraud prevention.
• 2.7 Information Updates:
  Users may be asked to update their contact or other information via approved channels to remain informed about services and changes.

3. Data Access and Protection

3.1 Imaar collects personal data to enable the functioning of the Website. We take reasonable steps to protect against unauthorized access, use, alteration, or disclosure of User data.

4. Security

• 4.1 Data Sharing:
  Imaar does not sell User data to third parties. Data is shared with third-party service providers (e.g., for advertising on Facebook or Google) with due care and compliance with applicable laws.
• 4.2 Account Deletion:
  To delete your personal data, submit a request to our Customer Support Team at imaarhome@gmail.com Note that deleting certain information may deactivate your Website registration or access to features.
• 4.3 Opt-Out Notifications:
  Users can opt out of marketing communications by emailing imaarhome@gmail.com.
• 4.4 Cookies:
  Imaar uses cookies to enhance User experience and website performance. Users can manage cookies via their browser settings.
• 4.5 External Links:
  While Imaar ensures the inclusion of verified links, we cannot guarantee their quality or safety. Users should exercise caution when clicking external links.

5. Review and Updates

5.1 This Privacy Policy is subject to periodic review and updates. Users are encouraged to check the Policy regularly.

5.2 Significant changes to the Policy will be communicated via the Website.

6. Opt-Out Rights

6.1 Users who do not wish their data to be used as outlined in this Policy may contact us at imaarhome@gmail.com. This may impact our ability to provide services or benefits.

7. Data Accuracy

7.1 Users are encouraged to ensure their information is accurate and updated. For corrections, contact us promptly.

8. Force Majeure

8.1 Imaar is not liable for data loss, damage, or misuse resulting from unforeseen events such as sabotage, acts of God, strikes, or hacking, among others.

9. Grievance Officer

If you have any complaints or concerns regarding the Website or this Privacy Policy, you can contact:

• Name: Imaar Home
• Contact Details: imaarhome@gmail.com
• Designation: E-commerce Head

10. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.

For any queries or concerns, please reach out to us at imaarhome@gmail.com.